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Free 2-day shipping on every order
Every Moon Ranger order ships free via UPS 2nd Day Air, with no minimum order and no membership. One can or a full case, the shipping costs you nothing.
Most stores in this category make you spend to unlock free shipping, then charge the difference when you fall short. We do not have a threshold, which means a single $7.50 seltzer and a $200 bundle cost the same to ship.
How an order moves
| Step | What happens | What you get |
|---|---|---|
| You order | Order confirmation, payment captured | Confirmation email |
| We pack | Order picked and handed to UPS | Nothing yet, this is the quiet part |
| It ships | UPS takes custody | Tracking number by email |
| In transit | UPS 2nd Day Air service | Two business days in transit |
| Delivered | Check the box while the courier is still there if you can | Report damage within 3 days, see below |
Two business days is the UPS transit time once the parcel is in their network. It is not a promise about the moment your order leaves our hands, and we would rather say that plainly than print a delivery guarantee we cannot control.
State restrictions
Hemp laws vary by state and some of our products cannot ship to every state. Restricted states are listed on each product page before you add to cart, so check the product page if you are unsure. Laws change, and product pages are kept current.
We do not publish a national list of states we ship to, and the reason is in our availability explainer. The short version: the answer depends on the product as well as the destination, and a static list goes stale without telling anyone.
Tracking
You get a UPS tracking number by email as soon as your order is on its way. If anything looks wrong, contact us and we will make it right.
Damaged or missing items
Inspect the parcel when it arrives. Claims for damage must reach us within 3 days of receipt at orders@moonranger.com, with photos and a description of what happened. That applies to a cracked can, a leaking bottle, or a box that arrived short.
Send the photos even if the damage looks minor. It is easier to resolve a claim with evidence from the day of delivery than to reconstruct it a week later.
Returns
Return windows and conditions are set out in our policies, which are the authoritative version rather than this page:
If the two ever appear to disagree, contact us and we will resolve it in your favour while we fix the text. Hemp products are consumables, so unopened condition matters.
Age requirement
All Moon Ranger products are 21 and over. Orders are placed through an age gate, and the recipient must be of legal age to accept delivery. Do not order on behalf of someone under 21.
Questions about an order
| Question | Where to go |
|---|---|
| Where is my parcel | Check the UPS tracking email first, then the contact page |
| Damaged on arrival | orders@moonranger.com within 3 days, with photos |
| Can this ship to my state | The product page notice, before you add to cart |
| Something else | Contact page |
21+ only. Keep out of reach of children. Products are not evaluated by the FDA. Last editorial update: November 8, 2026. Legal review pending.
Still have a question?
Our FAQ page answers the most common questions on shipping, dosing, lab testing, state rules and returns. If your question is not there, email orders@moonranger.com and a person will answer.